Refund & Cancellation Policy
Effective Date: Jan 14, 2025
Thank you for choosing ComplyRegistry.com, a platform dedicated to empowering compliance professionals globally. We take great care in delivering our services and digital offerings. Please read the following Refund and Cancellation Policy carefully before making any purchases or transactions on our website.
1. Digital Nature of Services
All products and services offered on ComplyRegistry.com — including but not limited to CRP ID registration, profile updates, job seeker visibility, and employer verification services — are digital and non-tangible in nature. As such, once a purchase has been completed and processed, it is considered final.
2. No Refund Policy
We maintain a strict no refund policy on all payments made for:
- CRP ID Registration
- Profile Edit Requests
- Job Seeker Visibility Badge
- Employer Verification Requests
These services involve immediate processing and digital activation, which makes them non-reversible.
3. Cancellation Policy
As our services are fulfilled digitally and often instantly, cancellations are not applicable after a successful transaction has been made. Please ensure that all data provided at the time of purchase (including name, email, and profile information) is accurate before confirming payment.
4. Exceptions
Refunds may only be considered under the following exceptional circumstances:
- Duplicate payment made for the same service.
- Payment charged but service not delivered within 7 business days (and not due to missing user input or documentation).
- Technical error resulting in incomplete activation of purchased service.
To request a refund in these rare scenarios, please email us at info@complyregistry.com within 7 days of your transaction. All requests will be reviewed manually and responded to within 5–7 business days.
5. Dispute Resolution
If you believe you were wrongly charged or have concerns about any transaction, please reach out to our support team before raising a payment dispute with your financial institution. We aim to resolve all issues amicably and promptly.
6. Contact Information
For any refund, billing, or transaction-related inquiries, please contact us at:
Email: info@complyregistry.com
This policy is subject to change without prior notice. We encourage you to review this page periodically for any updates.
By using our services, you acknowledge and agree to the terms of this Refund & Cancellation Policy.